Wipro is Hiring for Financial Analyst | Apply Now

Wipro is currently hiring for the position of “Financial Analyst”. We would like to inform all interested and eligible candidates that they can now fill out the online application form through the link provided below. If you possess the skills and qualifications required for this role and are interested in joining the Wipro team, we encourage you to apply by submitting your application through the provided link.

About Wipro:

Wipro Limited, a publicly traded company listed on the New York Stock Exchange (WIT), Bombay Stock Exchange and National Stock Exchange of India (WIPRO), is a top technology services and consulting firm that specializes in creating innovative solutions to meet the complex digital transformation needs of its clients. We utilize our wide range of capabilities, including consulting, design, engineering, operations, and emerging technologies, to assist clients in achieving their goals and establishing sustainable, future-proof businesses. Known worldwide for its extensive range of services and dedication to sustainability and corporate responsibility, Wipro employs over 250,000 dedicated professionals serving clients in 66 countries.

Wipro is Hiring for Financial Analyst | Apply Now 

Table of Content
	Brief Description
	Eligibility
	Job Responsibilities
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Brief Description:

Company Name	Wipro
Post Name	Financial Analyst
Experience	Freshers/Experience
Qualification	0-4 years
Location	Gurugram, India
Official Website	Apply Now

Eligibility:

• Knowledgeable about the competency requirements: The candidate should have a good understanding of the skills and knowledge required for the role of a financial analyst at Wipro.

• Demonstrates frequently with minimal support and guidance: The candidate should be able to perform the required tasks independently, with minimal assistance from others.

• Consistently demonstrates the full range of the competency without guidance: The candidate should be able to consistently perform all the required tasks without assistance from others.

• Extends the competency to difficult and unknown situations as well: The candidate should be able to apply their skills and knowledge to new and challenging situations.

• Applies the competency in all situations and is serves as a guide to others as well: The candidate should be able to apply their skills and knowledge to all situations and serve as a mentor or coach to others.

• Coaches others and builds organizational capability in the competency area: Serves as a key resource for that competency and is recognized within the entire organization. The candidate should be able to coach and mentor others, and be recognized as a subject matter expert within the company.

• Productivity, efficiency, absenteeism, Training Hours, No of technical training completed: The candidate should have a good track record of productivity, efficiency, and attendance, and have completed the necessary training hours and number of technical trainings.

Required Skills:

• Collaborative working: The candidate should have the ability to work effectively with others in a team. This includes being able to share ideas, take on different roles and responsibilities, and support others to achieve a common goal.

• Problem solving and decision making: The candidate should have the ability to identify and analyse problems, and make well-informed decisions based on the information available.

• Attention to detail: The candidate should have the ability to pay close attention to small details and ensure that work is completed accurately and thoroughly.

• Execution excellence : The candidate should have the ability to plan, prioritize, and execute tasks in an efficient and effective manner, in order to achieve desired results.

• Client (Internal) centricity: The candidate should have the ability to put the needs of the client or internal stakeholders at the forefront of decision making and work. This includes understanding their priorities, needs, and objectives, and working to ensure that they are met.

• Effective communication: The candidate should have the ability to communicate clearly and effectively with others, whether it be through verbal or written means. It also includes the ability to actively listen and understand others' perspectives.

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Basic Job Responsibilities:

Kindly go through the job responsibilities before applying for the same.

• A Wipro Financial Analyst is responsible for handling incoming help requests from clients through telephone and email in a polite and professional manner.

• They must document all relevant information about the client, such as their name, department, contact information, and the nature of the problem or issue.

• The Financial Analyst must update their availability in the RAVE system to ensure efficient and effective service.

• They must record, track, and document all queries received, the steps taken to solve them, and the outcomes of those resolutions.

• They must follow established procedures to resolve client queries.

• They must resolve client queries within the time frame defined in the contract.

• They must access and use internal knowledge bases, resources, and frequently asked questions to aid in effective problem resolution.

• They must learn and understand appropriate product details to facilitate better client interaction and troubleshooting.

• They must document and analyze call logs to identify trends and prevent future problems.

• They must maintain and update self-help documents for customers to reduce resolution time.

• A Wipro Financial Analyst is responsible for identifying red flags and escalating serious client issues to their Team Leader in cases where resolution is untimely.

• They must ensure that all product information and disclosures are given to clients before and after the call/email requests.

• They must comply with service agreements to avoid legal challenges.

• They must provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions.

• They must assist clients with navigating around product menus and facilitate better understanding of product features.

• They must troubleshoot all client queries in a user-friendly, courteous, and professional manner.

• They must maintain logs and records of all customer queries as per standard procedures and guidelines.

• They must accurately process and record all incoming calls and emails using designated tracking software.

• They must offer alternative solutions to clients (when appropriate) with the objective of retaining customers’ and clients’ business.

• They must organize ideas and effectively communicate oral messages appropriate to listeners and situations.

• They must follow up and make scheduled callbacks to customers to record feedback and ensure compliance to contract/SLAs.

• They must undertake product trainings to stay current with product features, changes, and updates.

• They must enrol in product-specific and any other trainings per client requirements/recommendations.

• They must partner with Team Leaders to brainstorm and identify training themes and learning issues to better serve the client.

• They must update job knowledge by participating in self-learning opportunities and maintaining personal networks.

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